Return Policy
Thank you for shopping at replica-watch. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
- You have 30 days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Some items, such as personalized products, may not be eligible for returns. Please contact us for details regarding specific items.
Refunds
- Once we receive your item, we will inspect it and notify you of the status of your refund.
- If your return is approved, we will initiate a refund to your original payment method or provide store credit if you prefer.
- Please allow up to 7-10 business days for the refund to appear on your account, depending on your bank or card issuer.
Exchanges
We replace items if they are defective or damaged. If you need an exchange for the same item, please contact us at support@replica.it.com.
Shipping Costs for Returns
- Customers are responsible for covering the shipping costs for returning an item.
- Shipping costs are non-refundable. If you receive a refund, the original shipping cost will be deducted from your refund amount.
Contact Us
If you have any questions about our Return Policy, please contact us at:
Email: support@replica.it.com
Address: 301-309 Nathan Road, Yau Ma Tei, Hong Kong
